Effective Date: July 14, 2025
Privacy policy
At Civil Compliance Office™, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose personal information through our services. By accessing our website or submitting information through our platform, you agree to the terms of this policy. 1. Information We Collect We may collect the following information: Personal Information you provide voluntarily, including your name, email address, phone number, and any content submitted through our forms (such as complaint descriptions or service requests). Technical Data such as IP address, browser type, device information, pages visited, and other anonymous analytics gathered through cookies or tracking tools. We do not collect sensitive personal data unless explicitly provided by you in the course of service inquiries. 2. How We Use Your Information We use collected information to: Respond to inquiries, support requests, or case-related communication Provide complaint drafting and support services Improve the quality, content, and usability of our website Send administrative messages, updates, or resource information (only with your consent) We do not sell, rent, or share your information with unauthorized third parties. 3. Data Protection and Storage We implement reasonable administrative, technical, and physical safeguards to protect your data against loss, theft, misuse, unauthorized access, and disclosure. While we strive to protect your personal data, no system is completely secure. You acknowledge this risk by using our website and services. 4. Third-Party Services We may use third-party platforms for: Analytics (e.g., website traffic monitoring) Communication tools (e.g., email services) Payment processing (if applicable) Each third-party service provider operates under its own privacy policy. We only work with reputable vendors, but we are not liable for their data practices. 5. Cookies and Tracking Technologies Our website may use cookies or similar tracking tools to enhance user experience and collect non-identifiable technical information. You may disable cookies through your browser settings. Doing so may affect the functionality of certain features on our site. 6. Data Retention We retain your personal information only as long as necessary for the purpose it was collected or to comply with legal obligations. You may request data deletion at any time by contacting us. 7. Your Rights You have the right to: Request access to personal information we hold about you Request correction or deletion of your personal data Withdraw consent at any time (subject to legal requirements) To exercise your rights, email [email protected]. 8. Children’s Privacy Our services are intended for individuals aged 18 and older. We do not knowingly collect personal data from children under the age of 13. If we become aware of such data, it will be deleted promptly. 9. Changes to This Policy We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. You are encouraged to review this policy periodically. 10. Contact Information If you have any questions about this Privacy Policy or your data rights, please contact: 📧 [email protected]
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